Frequently Asked Questions
Everything you need to know about our luxury fragrances and services.
What is the difference between Eau de Parfum and Perfume Oil?
Eau de Parfum is alcohol-based and offers a powerful scent projection, while our concentrated Perfume Oils are alcohol-free, providing a more intimate, long-lasting fragrance that interacts directly with the warmth of your skin.
How long does shipping take for UK and international orders?
Standard UK delivery typically takes 3-5 working days. For international orders, shipping times vary by location but generally range from 7-14 working days depending on customs processing.
Are Sunnamusk products cruelty-free?
Yes, we are committed to ethical beauty. None of our finished products or raw ingredients are tested on animals.
Can I return a fragrance if I have opened the seal?
To maintain hygiene and safety standards, we can only accept returns on items that are unopened, unused, and in their original cellophane packaging within 14 days of purchase.
How should I store my perfume to ensure it lasts?
To preserve the integrity of the scent, store your bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as a bedroom drawer or cabinet.
Do you offer samples before committing to a full-sized bottle?
We offer various discovery sets and sample vials online, allowing you to experience our diverse scent profiles before choosing your signature full-sized fragrance.